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UX CASE STUDIES
Design that gets results
Led end-to-end UX research and design to identify onboarding friction, validate user needs, and redesign key journeys
in collaboration with stakeholders.
Monthly membership sign-ups increased
following UX improvements
Conducted a heuristic UX audit, usability testing, and interaction redesign to simplify the booking flow and address critical usability issues.
SUS (system usability scale) score
Usability improved significantly after redesign and testing
Researched user mental models and redesigned information flows to improve clarity, confidence, and comprehension of energy data.
Increase in user confidence when
interpreting energy usage information
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